2. Are your jerseys and hoodies officially licensed?
Yes, all our Kenya Exile Rugby Sevens merchandise are officially licensed and made from high-quality materials to ensure comfort and durability.
3. What sizes are available?
Our jerseys and hoodies come in a full range of sizes from XS to 3XL for adults and youth sizes from XS to XL. Please refer to our size chart for specific measurements.
4. Can I customize my jersey or hoodie?
Currently, we do not offer customization options for our Kenya Exile Rugby Sevens merchandise. Stay tuned for future updates on customization availability.
5. What is your return policy?
We accept returns within 30 days of purchase as long as the item is in its original condition with all tags attached.
6. How long does shipping take?
Standard shipping within the USA typically takes 5-7 business days. We also offer expedited shipping options at an additional cost.
7. Do you ship internationally?
Currently, we only ship within the USA. We are working on expanding our shipping options in the future.
8. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay and Google Pay.
9. How can I contact customer service?
You can reach our customer service team by email at support@kenyaexiles.com . Our hours are Monday to Friday, 9 AM to 5 PM EST.
10. Do you have physical stores?
Currently, we operate exclusively online. This allows us to offer a wide selection of products and ship them directly to your doorstep. Follow us on social media for any pop stores we might host near you.